The University of 91߹is an organization with strong values of responsibility and integrity. Our contains general guidelines for conducting business with the highest standards of ethics.
The University is committed to providing a safe, secure, and ethical working and learning environment and is striving for a community where open, honest communications are the expectation, not the exception. The University relies on you to speak up if you believe you have observed unethical, illegal, or suspicious behavior.
If you have a complaint involving the University of Nebraska, the right next step depends on your campus and where you live. This page is designed to help you identify the appropriate complaint pathway.
Start Here
Step 1: Use your campus complaint process.
Students should begin with their department, college, or campus complaint process. Students can find these processes on their department or College websites.
Students enrolled in online programs at NCTA, UNK, UNL, UNO, or UNMC may also use the or by phone, 844-348-9584 (dial toll-free within the United States). Complaints may be made anonymously if so desired.
Step 2: Follow the pathway below that applies to you.
I am a 91߹resident.
Start with your department/college/campus complaint process. If the issue is not resolved at the campus level, you may file a complaint[i] with the 91߹Coordinating Commission for Postsecondary Education (CCPE) using their process[ii].
I live outside 91߹and my state participates in SARA.
Start with your campus complaint process. If the issue is not resolved, you may file a complaint with CCPE, Nebraska’s SARA portal agency. If there are concerns about Nebraska’s compliance with SARA policies, an appeal may be directed to MHEC, and then to NC-SARA if needed. Refer to the process below for specifics:
- Follow your University campus' complaint procedure or file a complaint using either the or by phone at 844-348-9584 (toll-free within the United States).
- If the complaint can't be resolved at your University, with the , the state SARA portal agency (see Regulatory Contact Information section below).
- If there are concerns that 91߹is not abiding by SARA policies, appeal to the (MHEC).
- If there are concerns that MHEC is not ensuring that 91߹is abiding by SARA standards, appeal to (see Regulatory Contact Information section below).
I live outside 91߹and my state does not participate in SARA.
Start with your campus complaint process. You should then follow the complaint procedures identified by your state of residence. Currently, the State of California and the Commonwealth of Northern Mariana Islands do not participate in SARA. Students located in those states should follow their state’s procedures.
California Residents
Students who reside in the State of California may file complaints with the California Department of Consumer Affairs, Consumer Information Center by or .
The agency’s contact information is:
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Main Office: |
(833) 942-1120 |
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Mailing Address: |
1625 North Market Blvd., Suite N-112, Sacramento, CA 95834 |
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Email: |
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Website: |
Commonwealth of Northern Mariana Islands Residents
Currently, the Commonwealth of Northern Mariana Islands is not in compliance with Federal Regulation 34 CFR § 600.9(c)(2). Contact the Commonwealth for additional information.
My complaint is still unresolved. Who should I contact?
Students may also review complaint options through the University’s accreditor, the , where appropriate.
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Main Office: |
(800) 621-7440 |
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Mailing Address: |
2030 South La Salle Street, Suite 7-500, Chicago. IL 60604 |
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Email: |
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Website: |
Important reminder
Students should attempt to resolve complaints through the established campus process before pursuing external complaint options whenever appropriate.
Regulatory Contact Information
Nebraska's Coordinating Commission for Post-Secondary Education:
| Main Office: | 402-471-2847 |
| Academic Programs Officer: | Dr. Kathleen L. Fimple |
| 402-471-0030 | |
| Mailing Address: | P.O. Box 95005 |
| Lincoln, NE 68509-5005 | |
| Street Address: | 140 N 8th Street, Suite 300 |
| Lincoln, NE 68508 | |
| Websites: | |
Midwestern Higher Education Compact:
| Main Office: | 612-677-2777 |
| Mailing Address: | 105 Fifth Avenue South, Suite 450 |
| Minneapolis, MN 55401 | |
| Websites: | |
National Council for State Authorization Reciprocity Agreements:
| Main Office: | 303-848-3275 |
| Mailing Address: | 3005 Center Green Drive, Suite 130 |
| Boulder, CO 80301 | |
| Email: | info@nc-sara.org |
| Websites: | |
Need help?
If you are not sure which process applies to you, contact your campus or the Office of the Provost for guidance.
Other Resources
- – a resource for students to help understand various student complaint processes.
Please note: The University of 91߹does not maintain these agency websites, and information may change without NU’s knowledge. Students should attempt to resolve the complaint through the established protocol at their University of 91߹campus before contacting their home state agency.